EL SHAMA CONSULTING INC.
BEING INTENTIONAL
Employee & Family Assistance Program
Elevate Workplace Well‑Being with El Shama EFAP Services
In partnership with MindConnect Health Technologies Inc., we deliver a premium Employee & Family Assistance Program that goes beyond the ordinary.
Our EFAP is built for transformation: culturally attuned, trauma‑aware, and strategically designed for maximum impact. With round‑the‑clock access, identity‑matched providers, and advanced organizational insights, we help organizations not only respond to crises, but build resilient, inclusive, high‑performing environments where employees and families truly thrive.
We go beyond conventional support, offering inclusive, flexible, and responsive mental health services for employees and their families, while empowering organizations to foster resilient, high-functioning, and psychologically safe workplaces. Backed by evidence, personalized for your team, and grounded in respect. That’s the El Shama difference.
Six Services That Set Us Apart
1. Culturally / Identity Responsive Therapist Matching
“We match employees with counsellors and coaches who share or deeply understand their cultural, racial, LGBTQ2+, faith based, or newcomer identity, ensuring that healing and support feel authentic and relevant.”
2. Trauma Enhanced Programs & Indigenous / Traditional Healing Integration
“Beyond conventional therapy, we weave in trauma informed practices along with Indigenous healing, faith based care, or other traditional modalities for those who choose it, empowering deeper healing and community grounded support.”
3. Proactive Mental Health Coaching & Resilience Training
“Regular scheduled coaching and resilience training sessions designed to build emotional, psychological, and social robustness before issues escalate, fostering a workforce that can adapt, thrive, and sustain well being.”
4. Critical Incident & Post Trauma Organizational Support
“When crises hit, whether workplace incidents, community traumas, or unexpected events, we deploy immediate response teams to support staff, restore psychological safety, and guide recovery.”
5. Data Driven Insight Dashboards & Outcome Reporting
“We deliver robust metrics, trend analysis, and dashboards so organizations can see real time EFAP impact: usage, ROI, satisfaction, mental health outcomes, and areas for improvement.”
6. Flexible Access & Hybrid Delivery with 24/7 Virtual / Mobile Support
“Support via app, chat, video, phone or in person; accessible anytime, enabling reach across time zones or remote teams. No delays, no barriers.”
Fee‑for‑Service or As‑Needed Add‑Ons
Extended / Long‑Term Therapy
For employees or family members who need therapy beyond the standard short‐term sessions. Might include deeper clinical or psychiatric support.
Executive Coaching for DEI & Inclusive Leadership
One‑on‑one or small group coaching for senior leaders, focusing on inclusive leadership, equity, or cultural competency at the leadership level.
On‑site / In‑Person Workshops & Retreats
Full‑day or multi‑day retreats or workshops within the organization or city departments to build culture, team resilience, or cross‑departmental cohesion.
Specialized Mental Health Assessments / Diagnostic Services
Psychological testing, diagnostic assessments (ADHD, PTSD, etc.), or assessments for learning disorders.
Legal & Financial Counseling
More in‑depth legal or financial advisory (estate planning, debt management, immigration law, housing, etc.).
Tailored Wellness Programs
Healthy lifestyle coaching, nutrition, sleep clinics, fitness / physical activity integration, mindfulness and perhaps faith‑integrated wellness options.
Standard EFAPs Services Offer (Included in PEPM Fee)
Short-Term Counselling / Therapy
Confidential support for anxiety, depression, grief, stress, and life transitions, available in-person, by phone, or virtually.
24/7 Crisis Support
Emergency mental health support available anytime, day or night.
Work-Life Balance Assistance
Help with eldercare, childcare, parenting stress, relocation, and personal life demands.
Digital Wellness Resource Hub
Access to e-learning, wellness content, self-guided tools, and articles.
Manager & HR Consultations
Expert advice for leaders navigating employee well-being, conflict, or performance issues.
Triage, Intake & Referral Services
Guided access to the most appropriate services, including extended or specialized care if needed.
